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Ā Ā Ā Ā Ā Ā Ā REASON |
RESCHEDULING FEE |
DOCUMENT THE PATIENT NEEDS TO SHOW FOR SPECTRUM TO WAIVE THE $500 RESCHEDULING FEE. |
1 |
Death of a family member. |
Waived fee after following conditions are met and verified. |
Link to the obituary; Dicessed name has to be a direct family with the same last name as the patient’s ID. |
2 |
Illness of a family member and have to take care of them. |
Waived Fee if the patient provides another suitable patient to take the spot and makes a deposit with a new contract. |
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3 |
Natural disaster |
Waived fee after the following conditions are met and verified. |
The link shows that the area with the zip code is affected, and the site needs to match the patients’ current addresses. |
4 |
Flight Cancellation |
Waived fee after the following conditions are met and verified. |
Airline email notification forwarded to your concierge – EMAIL ADDRESS WILL BE VERIFIED. |
5 |
Financial problems |
Waived Fee if the patient provides another suitable patient to take the spot and makes a deposit with a new contract. |
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6 |
Death of a family member. |
Waived Fee if the patient provides another suitable patient to take the spot and makes a deposit with a new contract. |
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7 |
Need to cancel surgery, but RS fee is to expensive |
Waived Fee if the patient provides another suitable patient to take the spot and makes a deposit with a new contract. |
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8 |
No availability with the Dr. |
Waived Fee if the patient provides another suitable patient to take the spot and makes a deposit with a new contract. |
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9 |
Cancel because of a change we are making in date or Dr or extra fees at the last minute. |
Management reviews the case |
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10 |
Gossip because of things they read on social media & gossip. |
Waived Fee if the patient provides another suitable patient to take the spot and makes a deposit with a new contract. |
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11 |
Low hemoglobin |
Waived Fee |
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12 |
Pregnancy |
Waived Fee if the patient provides another suitable patient to take the spot and makes a deposit with a new contract. |
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13 |
Other Medical conditions |
Waived fee after the following conditions are met and verified. |
Notification that can be verified that patient can never have surgery. |
14 |
House caught on fire |
Waived fee after the following conditions are met and verified. |
Firefighter or police report . Information will be verified. |
15 |
Any type of robbery. |
Waived fee after the following conditions are met and verified. |
Copy of police report. |
16 |
Incarcerated or related isssues. |
Waived fee after the following conditions are met and verified. |
A link that shows the patient will not be able to make her surgery date. |
17 |
Millitary issues. |
Waived fee after the following conditions are met and verified. |
Deployment notification with a copy of military ID |
18 |
Court Duty |
Waived fee after the following conditions are met and verified. |
Notification of court duty matching patient name. |
19 |
Accident / car crash |
Waived fee after the following conditions are met and verified. |
Firefighter or police report . Information will be verified. |
20 |
Medical staff called for an emergency at work |
Waived fee after the following conditions are met and verified. |
Email of manager and contact information of the office where we can verify. |
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